If you wish to cancel an order please notify within 24 hours of pick-up/delivery and immediate action will be taken. If the return is agreed upon by Monique management, the refund amount as decided by the management will be refunded.
The means of refunded might be decided by the Monique management. By accepting such a refund, the Customer or any other party involved consents to waive any additional complaint that could be made. After analysing the situation, Monique will decide at its own discretion on a suitable arrangement for refund of the decided amount.